Frequently Asked Questions

Over time we will aim to cover a few of the recurring questions popping up regarding processes & features in and around the convention. Have a question... please get in touch via email : hello@pipermagic.com.au

 
 

what happens if I register and need to cancel?

While we don't have a strict refund policy in place, each situation will be handled case by case to ensure a good outcome for all. Ideally we will aim to facilitate a transfer of registration to another interested party

 

am I able to pay for registration in instalments?

Afterpay is an exciting new online payment method to allow customers to pay for their orders over time. Your registration fee will be split into four equal payments and direct debited every two weeks.

Please read the information via the link below to determine if this is a suitable option for you.

 

will you offer day passes if I can't make it for the entire weekend?

No.

 

DO YOU HAVE A SHUTTLE SERVICE FOR AIRPORT TRANSFERS?

Yes! We can arrange a shuttle service for you. Bookings will be essential.